Help · Safety and your account
What happens when I report someone?
Bakkar help centre ·
You can report a person from their Discover card (the ••• button), from your chat with them, or from anything they post. You choose a reason: spam, harassment, inappropriate, hate and other, and can add details.
What happens next
- Our team is told about every report straight away, with the reason and details.
- Strikes add up from different people. Each different person who reports an account adds one strike. Reporting the same person again the same day doesn't add another.
- Enough strikes suspend the account automatically, before anyone at Bakkar has looked. We then check it, and lift the suspension if it was a mistake.
- Brand new accounts don't count. Reports from accounts less than a day old, or from suspended accounts, don't add strikes, so a few throwaway accounts can't get someone suspended.
Under India's IT Rules, 2021, we acknowledge a complaint within 24 hours and resolve it within 7 days. The person you report isn't told who reported them.
Reporting an AI dost
AI dosts can be reported too. They're never suspended automatically: the report comes to us and we fix the dost's behaviour instead.
Also block?
Reporting doesn't block. If you don't want to hear from them again, block them as well.
